Quality Management

Quality policy in the narrow sense

Guideline 1: Orientation to quality

"Quality counts". Quality is our crucial tool during daily work to satisfy and exceed our customers', share holders' and staff's expectations.

We rely on quality management as per ISO 9001:2015 and on a continuous improvement of quality. Continuous improvement takes place within a standardized approach resp. a process in terms of ISO 9001:2015. Regarding engagement and continued employment of colleagues we focus on people believing in the possibility of a contiuous improvement.

Quality is the deciding factor of success for our company.


Guideline 2: Compliance with quality standards

The normative framework results from general quality standards, in particular the requirements according to ISO 9001:2015 are decisive for us.


Guideline 3: Optimisation of business processes

The optimisation focuses on the business process

The „quality guru“ W. E. Deming stellte stated: „85 % of the causes for non-fullfillment of customer requirements result from procsses and supporting systems and are not caused by the employees! The management is responsible for improvement of processes and not for the improvement of employees!"


Certificates

ISO 9001:2015

Qualitätsmanagement der Manu Systems AG ISO 9001:2015 DeutschISO 9001:2015 Zertifikat Manu Systems AG gültig ab 04. März 2018 German (Download als PDF Datei)


Qualitätsmanagement der Manu Systems AG ISO 9001:2015 EnglischISO 9001:2015 Certificate Manu Systems AG valid from 4th March 2018 English (Download als PDF Datei)


Qualitätsmanagement der Manu Systems AG ISO 9001:2015 IQNet The International Certification Network EnglischISO 9001:2015 Zertifikat Manu Systems AG issued on 4th March 2018 English IQNet (Download als PDF Datei)


Scope

E-Business: Versand- und Internet-Einzelhandel; insbesondere E-Commerce, Robotics, Laser & Vision Solutions, E-Payment, Digitale Produkte, META Daten und Produktionsservice

E-Business: Retail sale via mail order houses or via Internet; especially E-Commerce, Robotics, Laser & Vision Solutions, E-Payment, Digital Products, META Data and Production Services


Quality Auditor Certificate according to ISO 19011:2011

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Environmental protection

Focus on environmental protection

Environmental management is a part of our quality management and therefore a tool in our daily work to meet and exceed the expectations of our customers, shareholders and employees.


GOGREEN DHL Express Certificate 2013

GOGREEN Zertifikat Express Manu Systems AG 2013

GOGREEN DHL Parcel Certificates 2010 to 2013

GOGREEN Zertifikat Manu Systems AG 2010.jpg GOGREEN Zertifikat Manu Systems AG 2011.jpg GOGREEN Zertifikat Manu Systems AG 2012.jpg GOGREEN Zertifikat Manu Systems AG 2013.jpg GOGREEN Zertifikat Manu Systems AG 2014.jpg GOGREEN Zertifikat Manu Systems AG 2016.jpg